business

UK energy supplier customer service plunges to new low, survey finds | Energy industry

Customer service standards have fallen to record lows at energy companies, with suppliers Utilita and Ovo Energy among the worst offenders, according to a new report. Customers have had to wait longer for their calls to be answered and have regularly been unable to get hold of their supplier, research by Citizens Advice has found. …

UK energy supplier customer service plunges to new low, survey finds | Energy industry Read More »

Emmanuel Macron’s ‘grand bargain’ with Germany lies in tatters

Mr Macron’s implicit bargain with Germany and EU elites five years ago was that he would ram through a Thatcherite shake-up, sugared by cultural Leftism. It was to be a Gallic variant of Gerhard Schröder’s Hartz IV in the early 2000s, the reforms that propelled Germany agenda from sick man of Europe to lean competitor, …

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‘Back in earnest’: Canary Wharf’s post-Covid comeback almost in full swing | Financial sector

Lino Caboso has been serving jerk chicken and rum punch at Rudie’s Jerk Shack in Canary Wharf since it opened in March 2021, one of several pop-up food stalls in Reuters Plaza, around the corner from the tube station and a park. This time last year, it was pretty quiet. We had [less than] 100 …

‘Back in earnest’: Canary Wharf’s post-Covid comeback almost in full swing | Financial sector Read More »

UK government action to minimise disruption in the aviation sector and protect passengers

Why there’s disruption in the aviation sector The majority of UK flights continue to be on time and without disruption. However, some passengers have faced disruption, which has also occurred in the aviation sector across Europe and globally, and has been caused by: Ensure industry deliver a realistic summer schedule 1) We and the CAA …

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Bunk beds in economy class? The in-flight innovation we’ve been waiting for

There are no plans, alas, for a comparable service that links the carrier with UK, after the 2019 scrapping of its iconic NZ1 from London Heathrow to Auckland via Los Angeles (previously the world’s longest direct flight, in that it retained its flight code after a stopover) which served British holidaymakers on their way to …

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BT staff vote for first national strike in 35 years | BT

BT staff have voted for their first national strike in 35 years, which is expected to affect customers across the country having broadband services installed or getting faults fixed. The strike by BT engineers and call center staff represents the vast majority of its 58,000-strong frontline workforce, and the trade union organising the ballot has …

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The Gate-All-Around (GAAFET) Era Begins

Capping off a multi-year development process, Samsung’s foundry group sends a word this morning that the company has officially kicked off production on its initial 3nm chip production line. Samsung’s 3nm process is the industry’s first commercial production process node using gate-all-around transistor (GAAFET) technology, marking a major milestone for the field of silicon lithography, …

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Stealth tax raid forces two million people into higher bands

Nearly two million workers have now been dragged into the higher rate income tax bracket since the Conservatives won the election. The number of workers paying 40pc or 45pc tax has soared from 4.25 million to more than 6.1 million today, HM Revenue & Customs figures show. It comes after the Treasury enforced a five-year …

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